Recruitment and Process

sarac welcomes volunteers all year round, but has two main recruitment periods in the Spring and Autumn. However, you can send us an expression of interest to before these periods and we will endeavour to get back to you.

Due to the nature of sarac, it is paramount that volunteers are trained to the highest of standards and to ensure that they are suitable for working within this area. However, the training and experience gained is priceless and shows sarac’s commitment to promoting volunteers’ and clients’ well-being.



If your application is successful, you will be invited to an interview, during which the interviewers will go through your application. Volunteers applying to sarac are required to undergo background checks, consisting of a DBS (Disclosure and Barring Service) and references, due to the nature of our work.


We have a wealth of support and training available for any volunteer who joins us. If you are successful at your interview, you will then be invited to attend training. These events run each Wednesday evening and Saturday for the duration of a month, and training consists of 7 sessions. Within the sessions there will be group work, role plays and worksheets.

The specialised training schedule covers all the vital material that is needed to enable volunteers to provide the best possible service to clients. Furthermore, it provides insight into what volunteering at sarac might be like for potential volunteers. Topics covered include confidentiality, safeguarding, data protection, rape, childhood sexual abuse, domestic abuse, female genital mutilation, support skills, self-harm, suicide and reporting.

All training days must be attended or the potential volunteer will be unable to progress onto the next stage.


When training has been completed, the volunteer is required to commit to a minimum of 3 mentoring sessions. These consist of potential volunteers shadowing an existing volunteer in the helpline office; depending on the availability of both the potential volunteer and existing volunteer, these usually last up to 2 hours per session.

Well done, you’re nearly there!


Once we are satisfied that a potential volunteer is ready to become a volunteer at sarac, then they will be invited to a final review. This will consist of reflecting on learning and relating it to scenarios, and applying the theory in practice.

If the volunteer passes the review… It’s congratulations, and welcome to the team!

Ongoing Support

On a monthly basis, volunteers are required to attend case conferences; these are compulsory as they promote well-being and ensure that volunteers are working ethically with clients.

The case conferences consist of volunteers sharing client work, updates from sarac and a showcase where volunteers can do a workshop, if they wish to do so, on an area of interest or that they are passionate about. Examples of showcases we have had in the past include borderline personality disorder, rape myths, memory, counselling skills for working with autism, and philosophical questioning.

This opportunity provides the volunteer with ongoing learning development, and support that can be implemented into professional and daily life.


If you are interested in volunteering at sarac, please complete an application form, and read the volunteer recruitment guidelines and volunteer role description. If you still feel that you meet the criteria and understand sarac’s ethics, then please send your application/expression of interest to

If you have any enquiries, please email or contact us through our office on 01283 535110.

Please do not contact the helpline for volunteer enquiries, as the purpose of this line is to provide emotional support to clients only.